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Boo to Tarpon Club at Bud & Alleys

InletBchDweller avatar
InletBchDwellerSoWal Insider
21,386 views
A bunch of Sowallers went there tonight after the play. After sitting at a table with no service we went to the bar to get drinks. At 9:45 I asked a bar back what they were serving from the kitchen. He said there were only 3 items but he was not sure what they were. He asked a bartender and then I placed my order with him (marinated crab claws and tuna dip) He (the bar back) told me that I had to open a tab with the bartender, so I placed the order and gave him my credit card. WELL, 45 minutes later and after asking several people about our food we left (I hope my credit card was not charged).
The security guy told us (after we told him we were displeased) said we should not have been able to order in the first place. To be honest he and the other staff memebers could have cared less and no apologies were given. THis is the last time I establish this place and will not recommend it to anyone else. This is not the first time this has happened so I guess I should have known better....
I am curious to see what the manager thinks of this.....and for the record I am not PUI, I only had one drink...

Edited

Replies

110
RiverOtter avatar
RiverOttergot any pics?
#77
Jill is the consumate bartender ~ fast, sweet, smart and just a dahlin' girl.


Got any pix :idontno:
Beach Runner avatar
Beach Runnerbeats on hood
#78
I love going to the Tarpon Club for lunch - great view of the beach. Like the sweet potato fries, grilled tuna salad, and Cuban sandwich. We've never had bad service there.

We have been annoyed a few times upon arrival when we wanted to get our name on the list and were totally ignored for an unacceptable amount of time by the staff.
30A Skunkape avatar
30A SkunkapeSkunky
#79
Got any pix :idontno:
Git yer head oudda da terlit😀
SHELLY avatar
SHELLYSoWal Insider
#80
Dear Sowallers,

There is no excuse for anyone to experience poor, inattentive and rude service at the roof bar. There is no excuse for anyone to be treated that way anywhere much less the bar and restaurant I own. I want to be very clear that I take any negative experience a customer has at Bud & Alley's very seriously. To say I don't care is simply not true.

Being in the food business means being in the people business and everyone and every place has an off day from time to time. I am looking into this situation and improvements will follow. I value any and all input from Sowallers and all guests. Food should be available until 1:30 a.m. guests should be served promptly and with a smile. Again, thanks very much for your input.


Dave Rauschkolb

Dave,

How many nights a week (especially Fridays and Saturdays) do you spend over at B&A's during high tourist season?


.
Jdarg avatar
JdargSoWal Expert
#81
I think this thread has blown itself out, much like a summer thundershower. If there is nothing new to offer, can we just end it?

Those of us that like B&As will be back, those that don't, don't need to go back. OK?
30A Skunkape avatar
30A SkunkapeSkunky
#82
I heard Sheryl Crow was gonna be there Saturday night, and if you have your Tarpon card, its agonna be FREE😀
jessifunn avatar
jessifunnsuperJfunn
#83
tarpon club cards are so four years ago :roll:
Mango avatar
MangoSoWal Insider
#84
tarpon club cards are so four years ago :roll:

I thought you just had to come in with a bald peanut, you know, like a secret password. :idontno:
swantree avatar
swantreeBeach Fanatic
#85
Prop's to Dave for getting on and making an effort to be involved and not just sweeping it under the rug and saying "tourist"
As a former employee and staffer from B&A's the summers can be brutal as an employee but like Dave said: no excuses!
I for one dont' go alot to B&A but send many a client and many a friend there, occasionally show up myself and for one.....always am treated fairly and curtiously. B&A is doing a good job... I'm sure the complaint is valid and know that a wake up call is coming to the staff! Get a Card if you are a Local! it really is a nice perk and no one else is doing it!
Dave Rauschkolb avatar
Dave RauschkolbBeach Fanatic
#86
Oh, Dude. Johnny Cash is coming too. He is going to be channeling through some unknown Sowaller. :floor:


I heard Sheryl Crow was gonna be there Saturday night, and if you have your Tarpon card, its agonna be FREE😀
DuneAHH avatar
DuneAHHBeach Fanatic
#87
Oh, Dude. Johnny Cash is coming too. He is going to be channeling through some unknown Sowaller. :floor:

LOVE me some JC channelin' thru...woopsa...wrong thread...I should be on "stuff that makes me happy" ! :wave:
ItzKatzTime avatar
ItzKatzTimeBeach Fanatic
#88
LOVE me some JC channelin' thru...woopsa...wrong thread...I should be on "stuff that makes me happy" ! :wave:

:lolabove: Dune-Ahh this is the funniest and best thing I've read so far on this thread! Keep us laughing!!!!!!:funn: We need as much of that as we can get.:rolling: :floor: :clap: ....especially being in the food service industry :yikes:

Kat:drink: :sleeping:
Beachmom avatar
BeachmomBeach Fanatic
#89
This has gotten a bit "out of control".....We went out, saw a GRAYT play, wanted food and drink, got the drink part....ok...yes, we will be back. Dave is the ideal of what an owner should be....he deals with a problem head on and goes on...can this be over now? We were a happy, hungry group that thought we were getting food, we didn't, we went home. Probably kept us all from a hang-over am. Can't we all just get along?!?!:cool: 😀 :cool: Dave has ALWAYS been the man to step up and deal with things- justified or not....enough!
John R avatar
John Rneeds to get out more
#90
tarpon club cards are so four years ago :roll:

so's your avi:cool: but i can say that since mine is so 50 yrs ago...;-)

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