Mediacom Internet & Video Service After Hurricane Michael

This is from the Mediacom Communications web site dated 10/13/2018:

Hurricane Michael Special Weather Statement

"The temporary loss of Mediacom broadband and phone service in the Sandestin area is due to 14 miles of severely damaged fiber between Highway 77A and Southport. In a second area east of Panama City, we have more than 25 miles of damaged fiber that is obstructing video transmission from Gulf County to Walton County. We are working on a temporary solution to hopefully restore high speed data and phone services to Sandestin, and Santa Rosa beach areas by late today. Video services will take longer as we work on another solution to restore these services."

It would be nice if their Internet and Phone service came back.

This is from the Mediacom Communications web site dated 10/13/2018:

Hurricane Michael Special Weather Statement

"The temporary loss of Mediacom broadband and phone service in the Sandestin area is due to 14 miles of severely damaged fiber between Highway 77A and Southport. In a second area east of Panama City, we have more than 25 miles of damaged fiber that is obstructing video transmission from Gulf County to Walton County. We are working on a temporary solution to hopefully restore high speed data and phone services to Sandestin, and Santa Rosa beach areas by late today. Video services will take longer as we work on another solution to restore these services."

It would be nice if their Internet and Phone service came back.

Thanks!

This is from the Mediacom Communications web site dated 10/13/2018:

Hurricane Michael Special Weather Statement

"The temporary loss of Mediacom broadband and phone service in the Sandestin area is due to 14 miles of severely damaged fiber between Highway 77A and Southport. In a second area east of Panama City, we have more than 25 miles of damaged fiber that is obstructing video transmission from Gulf County to Walton County. We are working on a temporary solution to hopefully restore high speed data and phone services to Sandestin, and Santa Rosa beach areas by late today. Video services will take longer as we work on another solution to restore these services."

It would be nice if their Internet and Phone service came back.

Thanks for sharing! My Mediacom internet is still out in Grayton. Does it work for anybody in SRB yet?

We are so fortunate in South Walton to have been spared. I know that being without internet and cable is inconvenient especially for local businesses just getting back open. Most of us have power now and the shelter of our homes. I am seeing some locals and many second homeowners (who are not even here) complaining about mediacom on social media. While we do appreciate any status reports on local services I hope we can focus our concerns and efforts on our friends and neighbors and their devasted communities.

Thanks for sharing! My Mediacom internet is still out in Grayton. Does it work for anybody in SRB yet?

Ours is out in Seagrove. Inlet beach is out. The way I’m interpreting the report above is they have at least two places with Many Miles of damaged line That Feed Our Area. I’ve heard from two places that their Hub was in Wewahitchka and was destroyed. I may be wrong, but it is sounding like we should brace for 3 to 4 weeks, and then we might be pleasantly surprised if it is sooner.

And your personal internet and phone service is more important than the thousands of people without a home, a meal or shirt on their back? This thread should be deleted!

This is from the Mediacom Communications web site dated 10/13/2018:

Hurricane Michael Special Weather Statement

"The temporary loss of Mediacom broadband and phone service in the Sandestin area is due to 14 miles of severely damaged fiber between Highway 77A and Southport. In a second area east of Panama City, we have more than 25 miles of damaged fiber that is obstructing video transmission from Gulf County to Walton County. We are working on a temporary solution to hopefully restore high speed data and phone services to Sandestin, and Santa Rosa beach areas by late today. Video services will take longer as we work on another solution to restore these services."

It would be nice if their Internet and Phone service came back.

This morning that portion of the mediacom statement was changed to:

"Work continues around the clock on a temporary solution to restore connectivity to our Southport facility and restore High Speed Data and Phone services to Sandestin and surrounding areas. We appreciate everyone's understanding while we complete this work as quickly as possible."

Ours is out in Seagrove. Inlet beach is out. The way I’m interpreting the report above is they have at least two places with Many Miles of damaged line That Feed Our Area. I’ve heard from two places that their Hub was in Wewahitchka and was destroyed. I may be wrong, but it is sounding like we should brace for 3 to 4 weeks, and then we might be pleasantly surprised if it is sooner.

Our Mediacom cable internet appears to be working in Grayton again.

And your personal internet and phone service is more important than the thousands of people without a home, a meal or shirt on their back? This thread should be deleted!

I disagree about the thread being deleted. I agree that there are more immediate problems. Everybody is working hard to help those in need. We are simply trying to share information about this topic. Many people rely on internet connectivity for communication and some of us have to go back to work on Monday and our jobs depend on having internet connectivity.

Our Mediacom cable internet appears to be working in Grayton again.

Thanks for sharing.

Some people rely on internet for business and personal needs. Some even critical. We can have specific needs in life without ignoring others.

My internet is back up but not the Cable TV. And I agree that alot of businesses rely on the internet to perform daily tasks.

My internet is back up but not the Cable TV. And I agree that alot of businesses rely on the internet to perform daily tasks.

Thanks. Where are you? If people can state location, and approx. when it returned, it might help others.

From my sources, it is now back in Watersound West Beach, Grayton, and PT. Washington I think. From my personal experience, it is not in Seagrove. I feel disillusioned about the injustice in life... just kidding!! It’s happy hour ya’ll!

Walton Dunes BeachCam is back up so Mediacom working in that area.

And your personal internet and phone service is more important than the thousands of people without a home, a meal or shirt on their back? This thread should be deleted!

If you feel guilty, why don't you turn off your A/C and don't bathe for a few days.

I have one report that Mediacom internet is weak and intermittent at Hidden Beach Villas in Seagrove.

Maybe everyone has already thought of this, but why not just use your phone as a WIFI hotspot?

I am in Pt. Washington....still no tv. But internet is working fine.