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04-01-2009, 03:16 PM
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Beach Bum
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Join Date: Apr 2006
Location: Grayton Beach, Santa Rosa Beach
Posts: 2,509
Thanks: 435
Thanked 172 Times in 99 Posts
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Who do you think does the best work cleaning carpet?
I have used a number of carpet cleaners over the years, but would like to hear if anyone has a favorite carpet cleaner company that you think does a great job!!!
Thanks!
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04-01-2009, 03:26 PM
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Beach Lover
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Join Date: Jan 2008
Posts: 223
Thanks: 141
Thanked 32 Times in 18 Posts
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We just used Chemdry for a client and they did a great job. They did try to upsell when not needed though.
GI Cleaning
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04-01-2009, 06:24 PM
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Beach Bum
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Join Date: Apr 2006
Location: Grayton Beach, Santa Rosa Beach
Posts: 2,509
Thanks: 435
Thanked 172 Times in 99 Posts
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Thank you so much!!!
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04-01-2009, 08:41 PM
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beats on hood
SoWal Legend
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Join Date: Jul 2005
Location: Near the ATL and at Seagrove as often as possible
Posts: 10,240
Thanks: 119
Thanked 225 Times in 172 Posts
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Quote:
Originally Posted by rheffron
We just used Chemdry for a client and they did a great job. They did try to upsell when not needed though.
GI Cleaning
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It cleans well at first. But it's not dry.
So, as with all wet carpet cleaners, you have to stay off it until it dries, it contains a surfactant which attracts dirt so it gets dirty faster, and the stains that appear clean when the technician leaves look dirty again after it dries because the stain wicks back up to the surface.
Use Capture, a dry powder. Get on your hands and knees with a brush and rub it in. It's not that hard, and it's good exercise. That's what we do. We've never had our carpets in GA professionally cleaned. We just use Capture and do it ourselves.
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11-04-2009, 11:26 PM
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Beach Crab
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Join Date: Nov 2009
Posts: 23
Thanks: 3
Thanked 5 Times in 3 Posts
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surfactants
Quote:
Originally Posted by Beach Runner
It cleans well at first. But it's not dry.
So, as with all wet carpet cleaners, you have to stay off it until it dries, it contains a surfactant which attracts dirt so it gets dirty faster, and the stains that appear clean when the technician leaves look dirty again after it dries because the stain wicks back up to the surface.
Use Capture, a dry powder. Get on your hands and knees with a brush and rub it in. It's not that hard, and it's good exercise. That's what we do. We've never had our carpets in GA professionally cleaned. We just use Capture and do it ourselves.
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Surfactants actually lower the surface tension of water.....they basically make water wetter. They have no cleaning properties - only assists a detergent in more thoroughly soaking a carpet fiber in order to remove the most soil.
Hot Water Extraction, "steam cleaning" is the #1 recommended cleaning method by the major carpet mills.....we do hot water extraction and Encapsulation cleaning which is a low moisture clean similar to your Capture product. The hot water method is best by far if your main concern is overall cleanliness.
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11-05-2009, 11:18 AM
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flossie hole
Beach Bum
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Join Date: Mar 2005
Location: Pt. Washington
Posts: 2,849
Thanks: 91
Thanked 51 Times in 44 Posts
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Quote:
Originally Posted by Dwk2
Surfactants actually lower the surface tension of water.....they basically make water wetter. They have no cleaning properties - only assists a detergent in more thoroughly soaking a carpet fiber in order to remove the most soil.
Hot Water Extraction, "steam cleaning" is the #1 recommended cleaning method by the major carpet mills.....we do hot water extraction and Encapsulation cleaning which is a low moisture clean similar to your Capture product. The hot water method is best by far if your main concern is overall cleanliness.
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Is this also good for area rugs? Do you have cost per rug size or a web site?
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11-05-2009, 02:15 PM
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Beach Crab
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Join Date: Nov 2009
Posts: 23
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Thanked 5 Times in 3 Posts
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Thanks for the question! We choose the best method depending on the type of fabric and soil level.
Natural fibers like wool are best cleaned with very little moisture.
A heavily soiled synthetic fiber would clean up best with the Hot Water Extraction method.
That said, there are still other variables to consider...
We always give up-front prices and NEVER use high pressure sales tactics....our service, reputation, and work sells itself
Our website is www.dynamiccleaningsystems.com - it's currently being updated so check back soon!
Thanks again
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11-05-2009, 06:24 PM
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Beach Lover
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Join Date: Mar 2006
Location: Suwanee, Georgia
Posts: 106
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Thanked 2 Times in 2 Posts
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We used Zero Rez here in Atlanta and they did a good job - very expensive (the quote they gave on an area rug was more than the value of the rug) and attempted to upsell.
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11-06-2009, 11:18 AM
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flossie hole
Beach Bum
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Join Date: Mar 2005
Location: Pt. Washington
Posts: 2,849
Thanks: 91
Thanked 51 Times in 44 Posts
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Quote:
Originally Posted by Starfish
We used Zero Rez here in Atlanta and they did a good job - very expensive (the quote they gave on an area rug was more than the value of the rug) and attempted to upsell.
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Hmm that's not good. My brother and family also live in Suwanee btw.
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11-06-2009, 03:55 PM
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Beach Crab
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Join Date: Nov 2009
Posts: 23
Thanks: 3
Thanked 5 Times in 3 Posts
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up selling
A lot of companies in this industry do try and upsell on just about everything....it makes for higher profits but makes most customers very uncomfortable - which is probably why they go for the upsell in order to just get the technicians out of their home!
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11-06-2009, 11:21 PM
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Beach Dreamer
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Join Date: Oct 2008
Posts: 50
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Thanked 8 Times in 4 Posts
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I agree with dwk2 about the up selling. My company does not offer residential carpet cleaning, but I frequent a lot of pro carpet cleaner forums. Up selling is a major part of the business model.
From the research I have done, I prefer orbital pad encapsulation. There seems to be less of a chance of stains wicking, and carpets can be dry in an hour. HWE (hot water extraction)can be great too, if in capable hands.
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