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  #1  
Old 04-01-2009, 03:16 PM
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Who do you think does the best work cleaning carpet?

I have used a number of carpet cleaners over the years, but would like to hear if anyone has a favorite carpet cleaner company that you think does a great job!!!

Thanks!
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Old 04-01-2009, 03:26 PM
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rheffron will become famous soon enough
We just used Chemdry for a client and they did a great job. They did try to upsell when not needed though.

GI Cleaning
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  #3  
Old 04-01-2009, 06:24 PM
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Thank you so much!!!
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Old 04-01-2009, 08:41 PM
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Originally Posted by rheffron View Post
We just used Chemdry for a client and they did a great job. They did try to upsell when not needed though.

GI Cleaning
It cleans well at first. But it's not dry.

So, as with all wet carpet cleaners, you have to stay off it until it dries, it contains a surfactant which attracts dirt so it gets dirty faster, and the stains that appear clean when the technician leaves look dirty again after it dries because the stain wicks back up to the surface.

Use Capture, a dry powder. Get on your hands and knees with a brush and rub it in. It's not that hard, and it's good exercise. That's what we do. We've never had our carpets in GA professionally cleaned. We just use Capture and do it ourselves.
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Old 11-04-2009, 11:26 PM
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surfactants

Quote:
Originally Posted by Beach Runner View Post
It cleans well at first. But it's not dry.

So, as with all wet carpet cleaners, you have to stay off it until it dries, it contains a surfactant which attracts dirt so it gets dirty faster, and the stains that appear clean when the technician leaves look dirty again after it dries because the stain wicks back up to the surface.

Use Capture, a dry powder. Get on your hands and knees with a brush and rub it in. It's not that hard, and it's good exercise. That's what we do. We've never had our carpets in GA professionally cleaned. We just use Capture and do it ourselves.
Surfactants actually lower the surface tension of water.....they basically make water wetter. They have no cleaning properties - only assists a detergent in more thoroughly soaking a carpet fiber in order to remove the most soil.

Hot Water Extraction, "steam cleaning" is the #1 recommended cleaning method by the major carpet mills.....we do hot water extraction and Encapsulation cleaning which is a low moisture clean similar to your Capture product. The hot water method is best by far if your main concern is overall cleanliness.
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Old 11-05-2009, 11:18 AM
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Originally Posted by Dwk2 View Post
Surfactants actually lower the surface tension of water.....they basically make water wetter. They have no cleaning properties - only assists a detergent in more thoroughly soaking a carpet fiber in order to remove the most soil.

Hot Water Extraction, "steam cleaning" is the #1 recommended cleaning method by the major carpet mills.....we do hot water extraction and Encapsulation cleaning which is a low moisture clean similar to your Capture product. The hot water method is best by far if your main concern is overall cleanliness.
Is this also good for area rugs? Do you have cost per rug size or a web site?
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Old 11-05-2009, 02:15 PM
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Thanks for the question! We choose the best method depending on the type of fabric and soil level.

Natural fibers like wool are best cleaned with very little moisture.

A heavily soiled synthetic fiber would clean up best with the Hot Water Extraction method.

That said, there are still other variables to consider...

We always give up-front prices and NEVER use high pressure sales tactics....our service, reputation, and work sells itself


Our website is www.dynamiccleaningsystems.com - it's currently being updated so check back soon!

Thanks again
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  #8  
Old 11-05-2009, 06:24 PM
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We used Zero Rez here in Atlanta and they did a good job - very expensive (the quote they gave on an area rug was more than the value of the rug) and attempted to upsell.
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  #9  
Old 11-06-2009, 11:18 AM
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We used Zero Rez here in Atlanta and they did a good job - very expensive (the quote they gave on an area rug was more than the value of the rug) and attempted to upsell.
Hmm that's not good. My brother and family also live in Suwanee btw.
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Old 11-06-2009, 03:55 PM
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up selling

A lot of companies in this industry do try and upsell on just about everything....it makes for higher profits but makes most customers very uncomfortable - which is probably why they go for the upsell in order to just get the technicians out of their home!
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Old 11-06-2009, 11:21 PM
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I agree with dwk2 about the up selling. My company does not offer residential carpet cleaning, but I frequent a lot of pro carpet cleaner forums. Up selling is a major part of the business model.

From the research I have done, I prefer orbital pad encapsulation. There seems to be less of a chance of stains wicking, and carpets can be dry in an hour. HWE (hot water extraction)can be great too, if in capable hands.
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