Mediacom

[sowalgayboi]

I'm just wondering how much my cable bill would go down if Mediacom stopped send me ads in the mail telling me about there "great service". This is the third day in a row that I have gotten a current resident mailing extoling the virtues of Mediacom service.

All I'm asking is that they run there current subscribers list thru there marketing database. :bang:

[jodiFL]

Well since mine has been down for the last 2.5 hours ......guess they need to spend that money on upgrades.

[Dune-AHH]

Well since mine has been down for the last 2.5 hours ......guess they need to spend that money on upgrades.

right-on

[jodiFL]

Hello SOWAL....would have been on earlier but guess what? Cable internet was down for another 2+ hours this morning. Gawd....how I love MediaCRAP.

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/end sarcasm

[NoHall]

Hello SOWAL....would have been on earlier but guess what? Cable internet was down for another 2+ hours this morning. Gawd....how I love MediaCRAP.

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/end sarcasm

Did the cable juice freeze? :idontno:

[jodiFL]

Did the cable juice freeze? :idontno:
FOR REAL! Guess the fiber optics need a defroster on them or something.Its as bad as CHELCO always going out on the coldest night of the year. Fortunately it didnt happen last night, but then again its still only 25 degrees here so it could possibly happen before it reaches freezing.

[futurebeachbum]

GTTBM and I have been down since about 4:30 PM yesterday.

"Luckily" Mediacom knows about the outage in the area and is "working" on the problem.

We were also down yesterday AM from about 6:20 until lunchtime.

[NoHall]

FOR REAL! Guess the fiber optics need a defroster on them or something.Its as bad as CHELCO always going out on the coldest night of the year. Fortunately it didnt happen last night, but then again its still only 25 degrees here so it could possibly happen before it reaches freezing.
What's CHELCO? I'm not local...

We didn't even get up to freezing all day yesterday...glad I didn't lose my cable or I woulda gone nuts!

[jodiFL]

CHELCO is the electric company here. (Choctawhatchee Electric Cooperative)

[NoHall]

CHELCO is the electric company here. (Choctawhatchee Electric Cooperative)

That's what I thought, but wasn't sure. Up here it gets rully cold and the cable/electricity goes out because either a branch fell or someone skidded off the road into a pole. Thank Gawd there hasn't been ice with this event...

[jodiFL]

They usually dont even have THAT for an excuse. They blame it on demand but you would think that if they have been warning about a freeze for days that they would figure out to up the supply.:roll:

[Paula]

When mediacom internet goes down, down this include their wireless? We just got wireless at our cottages from mediacom and since I'm not there much, I really don't know how dependable it is. It would be helpful for me to know if it's working most of the time!

[SandSquatter]

Wouldn't it be grayt if Cox came over here? I'm sick and tired of MediaCrap. Just got a new 50" plasma and can't even enjoy it because of the terrible signal. So far haven't had any problems with the high speed. But, I'll keep my fingers crossed.

[jodiFL]

When mediacom internet goes down, down this include their wireless? We just got wireless at our cottages from mediacom and since I'm not there much, I really don't know how dependable it is. It would be helpful for me to know if it's working most of the time!
If it is coming into the house by cable and then goes wireless through a router ...yes it goes down. But my TV cable has been working ,just not the internet.

[John R]

But my TV cable has been working ,just not the internet.

different product using the same delivery medium.

[Smiling JOe]

My mom and I were talking about the same topic the other day. It seems that many companies spend money on advertising for products we are "stuck" with, such as cable and power. Then, there are the companies that spend money on commercials, saying about all the donations which they make. "Always" feminine products for example have been promoting that they are padding ladies in other parts of the world, thanks to their customers. There was also that kiddy computer product which was recently released, where the customer bought one and the company donated another to a person in need.
What about the drug companies? They routinely give away meds to people in low income levels, and in the way of samples. Beware when the drug pusher tells you its free. You will soon learn that you cannot live without it, or at least you will think you cannot, and as long as your insurance company is picking up the tab, pop away. Personally, I rather have the products at half price, and be able to give freely to people in need.

I'm sure that in the cases of the companies giving products away, they are getting big tax savings, so it is best for the company and they look good, but it is only due to the consumer, who is really giving the money. IMO, the consumer should be getting the tax benefit.

[Dune-AHH]

If it is coming into the house by cable and then goes wireless through a router ...yes it goes down. But my TV cable has been working ,just not the internet.

Same here at my house jodFL.
Paula... the Mediacom outages are aggravating, but I still think it's potentially the best service available. I've got friends who get much worse service with the various other provider options. On par, I've generally been happy with the service.

[NotDeadYet]

I've always wondered how much lower the rates could be if everyone paid the same. That is, if they stopped doing their bulk rate deals for condos and rental agencies. It irritates me no end that as a working full time resident I pay full price but million dollar plus condos bought for speculation get a cut rate through these bulk rate contracts.

[jodiFL]

I've always wondered how much lower the rates could be if everyone paid the same. That is, if they stopped doing their bulk rate deals for condos and rental agencies. It irritates me no end that as a working full time resident I pay full price but million dollar plus condos bought for speculation get a cut rate through these bulk rate contracts.
Yea and the deals that they give new customers. They pay an average of $30 a month less than me and I have been paying them (Mediacrap) since day one. Have they ever lowered MY bill?? H311 NO!

[Smiling JOe]

MediaCON (mediacom) also offers better prices to non-customers than existing, loyal customers who pay their bills on time. They could give a rat's @ss that it costs on average $400-$600 to get a new customer, and they don't understand that more options are becoming available to consumers, and that when MediaCON raises rates on existing customers by 50%, they will lose some of those customers for whom they paid dearly to win over. I have two words for MediaCON, but I won't repeat them on here.

[Dune-AHH]

I contact them every 6 months or so to beg, cajole, and threaten to take my business elsewhere (to whoever is actively advertising a good deal at the time). They usually find a way to hold or lower my bill. Sometimes I have to call back a time or 2 until I reach someone who will "work with me". Sometimes after I've received a 6 month "discount", I have to let the bill go back up for a couple of months before starting the process all over again.

[hnooe]

I'm just wondering how much my cable bill would go down if Mediacom stopped send me ads in the mail telling me about there "great service". This is the third day in a row that I have gotten a current resident mailing extoling the virtues of Mediacom service.

All I'm asking is that they run there current subscribers list thru there marketing database. :bang:

They are pretty lame--I moved into my brand new house 3 months ago and bundled the phone sytem with cable and interent, the phone screw up just got resolved--the good news is I did get 3 month of phone (partial) credit, so the "squeaky wheel does get the oil." Service is not the greatest, the service tech could make more at McDonalds and they are all overworked with 10 to 12 hour days!:angry:

[Smiling JOe]

I contact them every 6 months or so to beg, cajole, and threaten to take my business elsewhere (to whoever is actively advertising a good deal at the time). They usually find a way to hold or lower my bill. Sometimes I have to call back a time or 2 until I reach someone who will "work with me". Sometimes after I've received a 6 month "discount", I have to let the bill go back up for a couple of months before starting the process all over again.When they increased my bundled package from $100/mo to $150/mo, I called to tell them about their shOtty business model, and they told me the only way I could get the rate back down to $100/mo was to discontinue the service for 6 months, then sign back up. I told them to go ahead and discontinue the cable tv part, (had all kinds of problems with that), then soon told them to discontinue it all when I moved.

Businesses know people don't like change, so I fail to understand why they would want to drive away people from their service, and risk them not returning because they find another company to offer the same services. I have friends, who discontinue the service in one person's name, then re-up in the other person's name. I guess anyone could do that by changing the service to a different family member's name. Just an idea.

[scooterbug44]

EVERY (and I do mean EVERY) time that Mediacom goes out, call them and tell them you want that lost time deducted from your bill.

They aren't going to take steps to fix the problems until it becomes a financial loss for them.

[elgordoboy]

FOR REAL! Guess the fiber optics need a defroster on them or something.Its as bad as CHELCO always going out on the coldest night of the year. Fortunately it didnt happen last night, but then again its still only 25 degrees here so it could possibly happen before it reaches freezing.
You probably mean to say "before it reaches thawing" I thought maybe you live where there were different physical laws--then it dawned on me.

EVERY (and I do mean EVERY) time that Mediacom goes out, call them and tell them you want that lost time deducted from your bill.

They aren't going to take steps to fix the problems until it becomes a financial loss for them.
Haha...busy most times and on the "special number" whatever gets worked out doesn't stay worked out. I have Dish for tv and kept basic cable for CBS and the internet. I have been satisfied with the net part but absolutely DESPISE!! the cable service.

[singinchicken]

They are pretty lame--I moved into my brand new house 3 months ago and bundled the phone sytem with cable and interent, the phone screw up just got resolved--the good news is I did get 3 month of phone (partial) credit, so the "squeaky wheel does get the oil." Service is not the greatest, the service tech could make more at McDonalds and they are all overworked with 10 to 12 hour days!:angry:

Our internet, tv, and phone are bundled. TV worked fine the two weeks we were there. The internet and phone kept dropping enough to be irritating, though, to the point that I called a Tech out. Of course, it was all working when he got there, and all he could do is state the obvious...

Considering our alarm is tied to the phone, I'm wondering it bundling is really such a great idea. Murphy's Law would dictate that somebody would break in while the connection was down...

[NotDeadYet]

Anybody else receive a MediaCrap bill today that appears to include another rate increase??

[Sandcastle]

Anybody else receive a MediaCrap bill today that appears to include another rate increase??

Got mine. It's now $60.77/mo. for cable TV. Last year it was $57.46/mo.

So far I've experienced far more trouble with my phone (Embarq) than with my cable, though.

[sowalgayboi]

Got mine. It's now $60.77/mo. for cable TV. Last year it was $57.46/mo.

So far I've experienced far more trouble with my phone (Embarq) than with my cable, though.

Yes, here in South Walton we have all sorts of special things. Including the special joy of crappy utilities all around with no other choice. It is truly special. :shock:

[Cork On the Ocean]

I'm just wondering how much my cable bill would go down if Mediacom stopped send me ads in the mail telling me about there "great service". This is the third day in a row that I have gotten a current resident mailing extoling the virtues of Mediacom service.



:floor: I've never had a cable company go down so much :bang:

[Smiling JOe]

From what I understand, local gov't contract with the cable companies, so maybe we should start asking some questions to our own, and find out why they continue to allow a monopoly to run the show.

[sowalgayboi]

:floor: I've never had a cable company go down so much :bang:

More than a $5 hooker.

[sowalgayboi]

From what I understand, local gov't contract with the cable companies, so maybe we should start asking some questions to our own, and find out why they continue to allow a monopoly to run the show.

I honestly think it is a lack of other companies wanting to come in. I believe that Knology is making in roads, my understanding is that they are currently as far as Alyss Beach.

[Smiling JOe]

and Cox Communications provides service to the north side of the Bay and working on the East end of 30A. However, if you are in Freeport, good luck with using competition to keep them honest, because you won't find MediaCON up there -- just Cox.

[sowalgayboi]

and Cox Communications provides service to the north side of the Bay and working on the East end of 30A. However, if you are in Freeport, good luck with using competition to keep them honest, because you won't find MediaCON up there -- just Cox.

I have some friends that live up there and they've never had a problem or complaint about Cox.

[NotDeadYet]

From what I understand, local gov't contract with the cable companies, so maybe we should start asking some questions to our own, and find out why they continue to allow a monopoly to run the show.


Govt does not contract with the cable company. What they do is give them a franchise. I have no idea how long this present franchise lasts, or what would happen if the BCC refused to renew it. Interesting questions. :confused:

I believe I am going to have Dish out here to see if they can get a line of sight to the satellite. There were two rate increases from Media Crap last year, and now another one this year. They are far outpacing the rate of inflation, and as far as I can tell, the service has only gone downhill. Their excuse always seems to be that they have added channels, but they never add anything I am interested in. I could care less about the jewelry shopping channel, etc. :bang:

[jodiFL]

And now they are basically forcing folks to subscribe to cable and I have heard rumors that Mediacrap is soon to start charging us for bandwidth excess so that means our days hanging out on SOWAL posting pics ,videos etc. will either become limited or more costly. Charges for bandwidth remind me of the old AOL "pay-by-the-hour" days. Maybe Mediacrap will start putting those "1000 hours FREE" CDs in all those mailouts.:cuss:

[Dune-AHH]

Got mine. It's now $60.77/mo. for cable TV. Last year it was $57.46/mo.

So far I've experienced far more trouble with my phone (Embarq) than with my cable, though.

My bill is higher by about that much also... the increase seems to be some new tax/surcharge.

[John R]

I honestly think it is a lack of other companies wanting to come in. I believe that Knology is making in roads, my understanding is that they are currently as far as Alyss Beach.

Not as far as Alys. In Alys. Everything else is still Mediacom surrounding Alys.

[Smiling JOe]

Govt does not contract with the cable company. What they do is give them a franchise. I have no idea how long this present franchise lasts, or what would happen if the BCC refused to renew it. Interesting questions. :confused:
I don't get it. What is the difference between awarding a franchise and a contract. They sound the same to me, if it is up to the BCC to award and renew.

[NotDeadYet]

I guess it is semantics. The franchise gives them the right to do business in a certain area. The business is then conducted directly with the buyer of the services. I guess "contract" sort of implies to me that the county is directly purchasing goods or services, which they are not in this case. But you are correct SJ, a franchise is a type of contract. I believe technically it would be called a specialized contract? :confused:
The county public info person could probably tell us more, like whether or not MediaCrap has certain performance obligations.

[elgordoboy]

And now they are basically forcing folks to subscribe to cable and I have heard rumors that Mediacrap is soon to start charging us for bandwidth excess so that means our days hanging out on SOWAL posting pics ,videos etc. will either become limited or more costly. Charges for bandwidth remind me of the old AOL "pay-by-the-hour" days. Maybe Mediacrap will start putting those "1000 hours FREE" CDs in all those mailouts.:cuss:
That wouldn't affect my Sowalling at all...my porn habit would be severely curtailed http://www.beastmaster.dk/forum/images/smilies/new/flasher.gif

[jodiFL]

That wouldn't affect my Sowalling at all...my porn habit would be severely curtailed http://www.beastmaster.dk/forum/images/smilies/new/flasher.gif
:whack:
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:D

[rdelong43065]

Hard to believe, but I never had any problems with Mediacom. Well, there was the one time my phone was out for a few weeks. I should have complained, but I started getting every cable channel for free. Didn't want to upset the balance.

[Smiling JOe]

That wouldn't affect my Sowalling at all...my porn habit would be severely curtailed http://www.beastmaster.dk/forum/images/smilies/new/flasher.gifLooking at your avatar of the dog surfing the web, all I'd say is be careful. Doggy porn is a :nono1:. In fact, FL just made bestiality illegal. :shock: :floor:

[NoHall]

Looking at your avatar of the dog surfing the web, all I'd say is be careful. Doggy porn is a :nono1:. In fact, FL just made bestiality illegal. :shock: :floor:

Every picture I have of my cats are nudie pics.

[elgordoboy]

Looking at your avatar of the dog surfing the web, all I'd say is be careful. Doggy porn is a :nono1:. In fact, FL just made bestiality illegal. :shock: :floor:
What about the dude with the goat a couple of posts below mine? :rolling:
I never would've thought this forum and state would be rampant with speciesism.

[rdelong43065]

What about the dude with the goat a couple of posts below mine? :rolling:
I never would've thought this forum and state would be rampant with speciesism.

It's a Pennsylvania goat, so it's OK.

[Smiling JOe]

Did we just merge two threads?

[NoHall]

Why? Is that illegal, too?

[Smiling JOe]

Why? Is that illegal, too?Every state is different. I think there are still 20 something states which don't have laws against bestiality.

[NoHall]

Every state is different. I think there are still 20 something states which don't have laws against bestiality.
That's one of those things that I don't really want to research...:blink:

[Smiling JOe]

That's one of those things that I don't really want to research...:blink:
Me either. I just recall reading it when the Mossy Head story came out.

[yippie]

and Cox Communications provides service to the north side of the Bay and working on the East end of 30A. However, if you are in Freeport, good luck with using competition to keep them honest, because you won't find MediaCON up there -- just Cox.

Cox is horrible. I cut everything, business and residential off Cox. Their people you deal with on the telephone are given "rude" lessons. Don't use Cox for internet either. They have a horrible e-mail problem. That is what caused me to get into it with them.

Freeport has at least one exception. Hammock Bay has Embarq supplying everything, including cable, over their fiber optic lines. The first in this area. I know there were some problems at first, but I think they got them worked out.

[elgordoboy]

Cox is horrible. I cut everything, business and residential off Cox. Their people you deal with on the telephone are given "rude" lessons. Don't use Cox for internet either. They have a horrible e-mail problem. That is what caused me to get into it with them.

Freeport has at least one exception. Hammock Bay has Embarq supplying everything, including cable, over their fiber optic lines. The first in this area. I know there were some problems at first, but I think they got them worked out.
That's offering a problem without offering a solution :D. I thought cox was horrible when I first moved down to Destin. Then I moved here and got mediacom. Oh to go back to cox and be spat at in the face! at least they picked up the phone in order to be rude to me.

[NotDeadYet]

at least they picked up the phone in order to be rude to me.

Too true. I gave up trying to call Media Crap to ask about the increase on my bill.
I suppose if I switch to Dish I better allocate a couple of days just to get Media Crap disconnected. :bang:

[Smiling JOe]

Cox is horrible. I cut everything, business and residential off Cox. Their people you deal with on the telephone are given "rude" lessons. Don't use Cox for internet either. They have a horrible e-mail problem. That is what caused me to get into it with them.

Freeport has at least one exception. Hammock Bay has Embarq supplying everything, including cable, over their fiber optic lines. The first in this area. I know there were some problems at first, but I think they got them worked out.I don't think any of us believes that any of these companies is great, including Embarq. If you read enough of the small sample of SoWallers' opinions, you will quickly see that. What I'd like to see is real competition. Competition is what makes companies better, competing to give better rates and better services, and maybe a chance of customer service. Without competition, we shouldn't expect any customer service or reliability of services.

[yippie]

Too true. I gave up trying to call Media Crap to ask about the increase on my bill.
I suppose if I switch to Dish I better allocate a couple of days just to get Media Crap disconnected. :bang:

I switched to DISH quite some time ago and on the whole, I have been pleased. The one thing that irritates me is they charge for a service visit. I don't think they should charge if there is a problem with the satellite or something to do with their service. I bit&ched enough and got out of the charge.

[Allifunn]

I just signed up with mediacom and the cable works fine. I was at work when they came out to hook up cable and dsl. My son was there. The guy said the internet was working, but my computer was not hooked up so he never checked to see if the internet was actally working on my computer....:roll: My son didn't know to make sure he checked it out before the mediacom guy left.
NOW I can't get a hold of the number listed....every time I call it the line is busy!!! :idontno: Needless to say, I am paying for internet with out actually getting internet....:bang: Does anyone have an alternative phone number for them?

[ckhagen]

I've had Mediacom for 6 years now and thankfully, the only time I had significant issues with connection (internet), it turned out to be a faulty cable, from the road to my house AND a faulty modem which was up there in age. They fixed it (although it was a long wait for service) and it has been fine ever since. I've never had outage problems aside from that issue.

Now... that's not to say I think Mediacom isn't pathetic. It seems that the longer you're with them, the worse the prices get. When I wanted to get DVR and a couple extra channels, they wanted to charge me DOUBLE what my friend just two blocks away was paying, because she was a newer customer. Well... when you have no option but to use them, it's not like getting new customers is difficult. They put you on hold for AGES, they're very rude on the phone. I've even been hung up on be a Mediacom rep, more than once, while politely attempting to point out their terrible customer service practices. I definitely have some serious disdain for Mediacom, but fortunately for me, it's not stemming from a connection problem.

[Allifunn]

I don't know what happened...but I came home tonight and vollia my internet was working.....:shock::clap::idontno: YAHOOOOOOOOO

[kingfishn]

Called Mediacom....*$&Q(*&$..(and a birthday later) .said "I have everything you have to offer, but phone".
*and everthing I had was NOT working*

gal said, "Well, Kingfishn, would you like to sigh(n) up for the phone service"?
(okay, she didn't say kingfishn)

"Well, if I had your phone service...I don't think we'd be talking now"

BUT, I do have an 'appointment' with them...think it's sometime between 6am on an equinox and 5pm....not sure...*maybe it's before noon*